Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970.
We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.
As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences.
Our organization embraces innovation, collaboration, and work-life harmony.
ADVICE NURSE
Location: West Salem Clinic | 1233 Edgewater St.
NW, Salem OR 97304
Job Status: Full-time, Monday -Friday
YOUR ROLE:
As our Advice Nurse, you will dispense telephone advice to patients seeking help for their health concerns.
Using your keen clinical skills, you will assess their health concerns, provide education, and advise them of next steps.
You will collaborate with each patient’s assigned provider to facilitate patient care while recognizing each patient as the central focus while offering trauma-informed and compassionate support.
SPECIFIC DUITIES:
Serve as the telephone advice nurse and follow established policies.
The Advice Nurse schedules appointments as appropriate and communicates effectively in a professional manner with clients, staff, and providers.
Receive incoming phone calls treating each patient in a courteous and respectful manner using a while assuring that the patient understands the information given.
The Advice Nurse maintains accurate and complete updated records in patient charts.
Participate in the ongoing management of patients with chronic diseases, as designated by and in consultation with the Primary Care Provider (PCP), via communications with patients regarding issues concerning management of their chronic disease, coordination of treatment plans/changes, as well as coordination of services.
Includes follow-up with the patient when indicated.
Employ strategies that promote the health and wellness of individuals/families and populations.
This includes ways to maximize wellness, prevent illness, and manage acute and chronic disease and disabilities to impact positive health outcomes.
Communicate progress of referrals to clients, as well as tests results following PCP provider test action.
Thoroughly documents all communication in the EHR.
Authorize referral to Convenient Care or ER based on phone triage.
QUALIFICATIONS:
Current Oregon RN/LPN license.
CPR certified for infant, child, and adult levels.
Clinic experience is preferred.
SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.
Competitive Salary
Full Comprehensive Health Plans: Medical with two plan options
Dental & Vision options
Flex Spending Account
Group Life: Short-Term & Long-Term Disability 100% paid by employer
403(b) retirement plan with 3% employer match
PTO - 10 hours a month for FT positions @ 40 hrs.
/wk.
7½ paid holidays each year + 2 paid floating holidays for FT positions
Continuing Education & Training Benefits
Employee Healthy Living Program – Gym Membership & Smoking Cessation
TO APPLY:
If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.
org)
For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.
org | 503.
588.
5828
All candidates who receive a written offer of employment will be required to undergo a criminal records check.
Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.
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